NCC confirms restoration of voice and data services disrupted by undersea cable cuts

The Nigerian Communications Commission (NCC) has confirmed that the voice and data services affected by undersea cable cuts have been restored.

A statement issued on Monday by the Director of Public Affairs at NCC, Reuben Muoka, revealed that services have now been reinstated to approximately 90% of their peak utilisation capacities.

The statement affirmed, “Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilisation capacities.”

It was highlighted that all operators impacted by the cuts have resorted to recovery capacity from submarine cables unaffected, recovering approximately 90% of their utilisation capacities.

Several cable companies, including the West African Cable System and African Coast to Europe, experienced faults in the West Coast route from Europe, while SAT3 and MainOne also faced downtime.

Recall that NCC confirmed that numerous African internet service providers encountered outages due to submarine cable cuts, with cable operators actively working to restore connectivity.

The service disruption, caused by cuts to the undersea cable supplying broadband Internet connectivity to Nigeria and countries in the West African sub-region, had profound implications.

Due to the service outage, financial institutions, telecom companies, and allied firms were compelled to scale down their operations on Friday.

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