Wema Bank Reports Fraud Losses Amid Impressive Growth for 2023

Wema Bank, a Nigerian tier-2 financial institution holding ₦1.8 trillion ($1.6 billion) in consumer deposits, reported ₦685 million ($594,943) in fraud and forgery losses in 2023, shedding light on the pervasive fraud issue within Nigeria’s financial sector.

The losses stemmed from various digital channels and payment collections, including third-party transactions facilitated through the bank’s platform, according to a spokesperson for the bank who spoke to TechCabal. The spokesperson also attributed some of the challenges to Know Your Customer (KYC) and compliance issues.

In response to these concerns, the bank is actively bolstering its fraud monitoring mechanisms and has expanded its digital compliance team. While claiming a significant decline in fraud cases during the first quarter of 2024, this assertion awaits verification as the bank’s Q1 2024 results have yet to be released.

Despite grappling with fraud-related challenges, the bank witnessed substantial growth in 2023, with profits surging from ₦11 billion in 2022 to ₦35 billion, buoyed in part by a ₦13 billion foreign exchange revaluation gain.

In March, the Central Bank of Nigeria (CBN) prohibited banks from utilising FX gains for dividend payouts or operational expenses.

Key highlights from Wema Bank’s financial performance in 2023 include:

• A 71% increase in gross earnings to ₦226 billion from ₦133 billion in 2022.
• A 69% rise in net interest income to ₦91 billion from ₦54 billion in 2022.
• A 44% growth in account maintenance fees to ₦3.9 billion from ₦2.7 billion in 2022.
• A 119% surge in FX transactions to ₦4.1 billion from ₦1.8 billion in 2022.
• A 42% expansion in loans and advances to banks and customers to ₦122 billion from ₦85 billion in 2022.

Additionally, Wema Bank reported notable returns from its loan portfolio, with the value of loans disbursed to customers increasing by 53.6% year-on-year to ₦801.10 billion. Digital income reached ₦745 million, while fees generated from electronic products totalled ₦7.3 billion.

Wema’s digital banking platform, ALAT, also experienced remarkable growth, attracting 2.1 million new users in 2023. However, the total user base remained undisclosed.

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