Bank Customers in Nigeria are experiencing delays in transferring funds to other banks as a technical issue disrupts services provided by various financial institutions.
The glitch, which has affected all banks, is attributed to a hiccup with service partners, according to reports.
An email sent to customers by ALAT by WEMA reassured customers that while transfers to other banks are encountering difficulties, all intra-bank transfers and other services within the ALAT platform remain unaffected.
Our team is working tirelessly to rectify the issue and restore normalcy to our services, the email noted.
screenshot of email
This reporter also tried to make inter-bank transfers from other Bank App and encountered the same glitch.
screenshot of app interface
The disruption in banking services has frustrated customers, as many rely heavily on timely transfers for various financial transactions. Despite the inconvenience, financial institutions are urging customers not to panic, assuring them that efforts are underway to resolve the issue promptly.
We appreciate the patience and understanding of our valued customers during this time, the mail noted.
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